Frequently Asked Questions

Q: How long does shipping take?
A: Orders are processed within 1–3 business days. Standard shipping typically takes 3–7 business days depending on your location.

Q: Can I change or cancel my order?
A: Please contact us at _business@optivibeltd.com immediately if you need to change or cancel your order. Once an order has been processed or shipped, it cannot be modified.

Q: Do you accept returns?
A: Yes! We offer a 30-day return policy for unworn, unused items in their original packaging. Please view our Return Policy page for full details.

Q: What should I do if my item arrives damaged?
A: Please inspect your order upon receipt. If the item is defective or damaged, contact us immediately at _business@optivibeltd.com with your order number and photos of the damage so we can evaluate the issue.